Our organisation is committed to placing clients, their families and carers at the heart of everything we do. Below you will find links to policy extracts that provide more details on how we implement services through a values-based approach, and ensure we comply with the relevant legislation.
Information Sheets
How we try to prevent incidents and what we do if one happens.
Your feedback helps us to improve so that you will feel safer, happier and get more out of our services.
Explains how we respect your privacy, follow the laws and what you can do to keep your information safe.
Details actions designed to be carried out in the event of an emergency.
Explains your rights and responsibilities to ensure you receive the best service possible.
Outlines the business continuity planning and strategic thinking we have undertaken to respond to COVID-19 pandemic.
