Our organisation is committed to placing clients, their families and carers at the heart of everything we do. Below you will find links to policy extracts that provide more details on how we implement services through a values-based approach, and ensure we comply with the relevant legislation.
Information Sheets
An overview of our organisation including our vision and values.
Explains your rights and responsibilities to ensure you receive the best service possible.
Explains how we respect your privacy, follow the laws and what you can do to keep your information safe.
How we try to prevent incidents and what we do if one happens.
Explains why your feedback is important to us.
Explains the steps that can be taken if you wish to make a complaint about our service.
Explains how Support Coordinators can help you achieve your goals.
